Disjointed, paper-based onboarding processes were making it impossible for the insurer’s procure-to-pay team to respond to urgent onboarding requirements without compromising controls. It could take a month or more to validate critical data manually and to determine whether a supplier was a prohibited entity or on the CMS “do not pay” list. Executives also suspected their vendor master file was riddled with errors. They looked for a technology-based solution that could help them improve onboarding response times, cleanse vendor data, reduce risks, and respond to the healthcare industry’s unique and ever-changing compliance needs.